Return & Refund Policy

Thank you for visiting our website and online. We hope you are pleased with our products and services and encourage you to shop with complete confidence. If you are not totally happy with your purchase for any reason, please return it to us for a full refund or a free replacement. To provide a hassle-free buying experience, we adhere to the returns, refund, and exchange policies of the leading e-commerce marketplaces such as Amazon and Flipkart.

A product is eligible for return if it is broken, malfunctioning, missing components or accessories, or does not match the description on the product detail page.
A product is only eligible for return if it is new, unused, and untampered, with all original tags, labels, accessories, and parts intact.
If a product is just indicated as 'non-returnable' on the product detail page, it will not be eligible for return. If you receive a 'non-returnable' product in damaged or defective condition, please contact us at info@writinganddisplay.com within three days of receiving the product.
If a product is just indicated as 'non-returnable' on the product detail page, it will not be eligible for return. If you receive a 'non-returnable' product in damaged or defective condition, please contact us at info@writinganddisplay.com within three days of receiving the product.

All returned items must contain either the original evidence of purchase (Sales Invoice) or the original proof of delivery (Shipping or Packing Label). These documents are often packed in a plastic pouch that is firmly and securely fastened to the exterior corrugated carton. In the absence of valid proof of delivery, the return process may be delayed.
All returned items must be packaged in their original manufacturer packing or in an equivalent transit-worthy packaging. Our logistics partners may refuse to pick up items that are not properly packed. In such circumstances, we will require that you repack the item and schedule a new pick-up request. As a result, it is recommended that you save the packaging material until you are certain that the item is correct and was delivered in good condition.

Login > My Account > My Orders > Select Order to Return > Select Order Item(s) to Return > Select Reason for Return > Upload Supporting Documents (If Required) > Select ‘Refund’ or ‘Replacement’ Option > Submit Return Request. Please provide clear and accurate information for faster processing of returns.
Once you submit the return request, our staff will be notified. We will next examine your request based on the information you provided and approve it if it fits the eligibility requirements listed above. If necessary, our customer service representatives may contact you (by e-mail or phone) to request more information. All return requests are handled (accepted or rejected) within 2-3 days.
Once the return request has been approved, our team will organize a reverse pickup from your address. All reverse pickups are typically completed within 3-7 days.
After the return parcel is picked up, our logistics partners will ship it back to our address. All reverse shipments are typically delivered within three to ten days.

If you chose to receive a refund upon returning the order, we will immediately begin a credit reversal (payment reversal) process.
We will tell you via email (and/or SMS) when your refund has been initiated.
In the case of a single-item (single SKU) order, we will reimburse the whole amount paid by you, less any reverse shipping charges (as specified above).
In the case of a multi-item (many SKUs) order, we will refund the total value of the returned items less any reverse shipping expenses (as specified above).
The refund money will be reversed to the same bank account (or payment method) used to purchase the merchandise.
Because payment transactions include both the bank and the payment intermediary/payment gateway, an exact time for refund deposit into your account cannot be guaranteed. Typically, such transactions are completed within 3-5 days.